Returns & Exchanges
At Cooper & Co, we want you to love every piece of furniture and decor you bring into your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
